Returns Policy

We do not offer refunds or exchanges for opened products due to hygiene concerns. However, we do offer replacements purely on a case by case basis and it is always our endeavour to help our customers to the best of our ability as the case may be. The genuine cases of damage, leakage, missing product(s), wrong delivery of product(s) will be taken into consideration.
The customer shall bring the same to our notice within 2 working days from the date of receiving the product(s). All claims for shortages or damages must be reported to customer service at aakkamsalem@gmail.com on the day of delivery.

Cancellation Policy

Orders once placed through www.aakkamecoproducts.com cannot be cancelled and no refunds will be made once an order has been successfully placed through www.aakkamecoproducts.com

If you have any questions regarding these Terms and Conditions, please email us at aakkamsalem@gmail.com

Shipping Policy

Cash on delivery is not available. Free shipping across India for purchases made above 250 INR.  5% discount for purchases made above 500 INR. 10% discount for purchases made above 1000 INR and 20% discount for purchases made above 2000 INR. These offers are applicable for the complete range of AAKKAM products except for Household and Stationery/Gifting.

Purchases are shipped from our warehouse in Salem, Tamil Nadu by courier. Please allow following number of days from receipt of your order.

For domestic – 7 to 14 business days.

Order deliveries will be made between 9am – 4pm Monday – Friday.

Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbour, etc. Aakkam Eco Products takes no responsibility for goods signed by an alternative person. Aakkam Eco Products is not responsible for damage after delivery. All claims for shortages or damages must be reported to customer service on the day of delivery. Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.